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F.A.Q.

Belmond Grand Hotel Europe

Where in the city is the hotel located?

The Grand Hotel Europe is located in the very heart of St. Petersburg on Nevsky Prospekt, close to nearly all the city's major visitor attractions and just a few steps from the State Russian Museum.

What's the nearest metro station to the hotel?

The nearest metro station to the Grand Hotel Europe is Nevsky Prospekt, which can be entered via an underpass directly in front of the hotel. Nevsky Prospekt is on the blue line and connected to Gostiny Dvor Station on the green line.

How do I get to the hotel from Pulkovo Airport?

It is approximately 17km from Pulkovo to the Grand Hotel Europe. Guests travelling by taxi or pre-arranged transfer can expext to reach the hotel in around 40 minutes. By public transport, take buses nos. 3, 13, or 113 from the bus stop to the left of the arrivals lounge exit and travel to Moskovskaya Metro Station, about 15 minutes' drive away. Board the metro at Moskovskaya and travel north on the blue line seven stops to Nevsky Prospekt. Exit following the signs for Mikhailovskaya Ulitsa and you will emerge above ground right in front of the Grand Hotel Europe.

How do I get to the hotel from Moskovsky Station?

It is just over 2km along Nevsky Prospekt from Moskovsky Railway Station to the Grand Hotel Europe. By taxi or pre-booked transfer, the drive will take less than ten minutes. Alternatively, take the metro from Mayakovskaya Metro Station (connected by underpass to the mainline station) and travel one stop west on the green line to Gostiny Dvor. Exit the metro via the underpass under Nevsky Prospekt, and the Grand Hotel Europe is less than 100m to your left.

How do I get to the hotel from Ladozhsky Station?

Ladozhsky Station is in the eastern outskirts of St. Petersburg and about 8km from the Grand Hotel Europe. The journey to the hotel by taxi or transfer will take around 30 minutes. By metro, board the orange line at Ladozhskaya Metro Station and travel west two stops to Ploshchad Aleksandra Nevskogo. Change there to the green line and continue west two stops to Gostiny Dvor. Exit the station from the front of the train to emerge on Nevsky Prospekt about 100m from the Grand Hotel Europe.

How do I get to the hotel from Vitebsky Station?

It is roughly 2.5km from Vitebsky Station to the Grand Hotel Europe, a journey which will take around 15 minutes by taxi or pre-booked transfer. Alternatively, take the metro from Zvenigorodskaya Metro Station (next to the mainline station) and travel one stop north on the purple line to Sadovaya. Change there to the blue line from Sennaya Ploshchad, and continue north one stop to Nevsky Prospekt. Exit the station following signs for Mikhailovskaya Ulitsa to come out right next to the Grand Hotel Europe.

Where can I get Internet access at the hotel?

WiFi Internet access is available throughout the Grand Hotel Europe. For those not travelling with laptops, PCs with hi-speed Internet access are available in the hotel's business centre.

Where can I park near the hotel?

24-hour valet parking is offered for guests at the Grand Hotel Europe.

Does the hotel have satellite television?

All rooms at the Grand Hotel Europe have satellite channels, including English-language news and sports channels.

How do I get from the hotel to the Hermitage?

It is easy to reach the main Hermitage collections in the Winter Palace on foot from the Grand Hotel Europe. Turn right out of the hotel along Nevsky Prospekt and walk a little over 500m, crossing the Griboedov Canal and the Moika River, until you reach the archway of the General Staff Building on your right. The archway leads to Palace Square, with the Winter Palace directly opposite and the visitor entrance to the Hermitage in the west wing of the building.

How do I get from the hotel to the Mariinsky Theatre?

If you do not wish to take a taxi, the fastest way to reach the Mariinsky Theatre by public transport is to take a bus (Nos. 3, 22 or 27) from the stop about 50m east of the Grand Hotel Europe on Nevsky Prospekt. From there it is five stops (or 15-20 minutes' journey) to the stop directly in front of the Mariinsky Theatre.

What visitor attractions are located near the hotel?

The Grand Hotel Europe is within walking distance of nearly all St. Petersburg's major visitor attractions, including the Hermitage, St. Isaac's Cathedral, the Church of Our Saviour on the Spilled Blood, and Kazan Cathedral.
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