How it works

The Saint-Petersburg Concierge Service is a way for independent travellers to get expert advice and assistance concerning accommodation, transport, entertainment, dining or any other aspect of travel in St. Petersburg, and much more besides. Here's how we can help with the most common queries from our clients:

Trip planning

The travel industry in St. Petersburg is still developing and, while it's easy enough to book classic sightseeing tours, customized itineraries and more unusual travel experiences are harder to arrange, particularly if you don't speak Russian. Whether you're travelling alone or with a small group of family or friends, our expert travel advisers can, according to your instructions, put together a full travel program for you from arrival to departure, as well as sourcing exclusive, unforgettable St. Petersburg travel experiences tailored to your tastes and budget.

Expert accommodation advice

Our booking staff can not only provide you with up-to-the-minute information on the best of what's available in terms of hotel and other accommodation in St. Petersburg, we can also help to source deals at exclusive rates not available elsewhere. Moreover, we can far beyond the services offered by mainstream booking systems, helping you not only to find the best hotels for your specific requirements, but also unique features and benefits, such as rooms with spectacular over the Neva River or major St. Petersburg landmarks.

Transport services

We can arrange a huge range of travel services for you in St. Petersburg and beyond. For personal transport in and around the city, we partner with a number of reliable, friendly drivers with excellent knowledge of the area and good language skills. We can also help you organize complex journeys between St. Petersburg and other locations in Russia or abroad, booking air, train or bus tickets for you and ensuring (where required) that they are delivered to your accommodation in St. Petersburg.

Tour guides and assistants

We work with a number of highly qualified tour guides speaking a variety of languages. The guides we use are guaranteed to be engaging, knowledgeable, and attentive to your specific requirements whatever your particular area of interest. We can also provide assistants or fixers, with the language skills and in-depth local knowledge to help you with orientation and day-to-day organization whatever the purpose of your trip to St. Petersburg.