We offer a 100% Satisfaction Guarantee on all orders. None of your questions will go unanswered. Please feel free to contact us at any time at store@saint-petersburg.com
We will notify you if at any time a product that you've ordered becomes unavailable. If you agree, we will replace the product with a similar one of the same or better quality, but at the same price.
We also offer a flexible money-back guarantee. If you're not satisfied with your order, just email us your order number. We can discuss your concerns by email, telephone or fax. If you're still not satisfied, you can return the merchandise to us and receive your money back in full. However, please be courteous and send us the email notification no later that three weeks from the time of the order.