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What is a short-term rental?
Any rental that is between 3 days and one year in length is considered short-term. A rental can start on any day of the week. We make every effort to be flexible about arrival and departure times wherever possible. |
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What are privately owned apartments?
Privately owned apartments are apartments, which are owned by an individual or company. Often times, they rent their apartment for a period of time while they are away or staying in their second apartment. Privately owned apartment can be studios to three bedroom apartments or even four or five bedroom apartments. And you rent the entire property. |
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What are the benefits of renting an apartment?
The benefits of renting an apartment include space, privacy, value and comfort. Imagine, if you will, you've been sightseeing or working all day and you return to your one bedroom apartment. You soak for an hour in the bathtub, then stroll into the kitchen, in your bathrobe, and prepare a simple meal. Then grab a glass of wine and relax in the living room in front of the TV until your ready to go to bed. Now imagine doing all that in one hotel room! |
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How well are the apartments equipped?
All apartments are equipped with china, cutlery, kitchen utensils, bed linen, towels, TV, telephone, a stove (gas or electric) and a refrigerator. The property description will mention if there are other appliances such as, washing machines, microwaves, video players and so on. We suggest that you bring your own hairdryer (with an adapter if necessary local electric current is 220V 50Hz). |
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Why do I have to pay an additional USD 20 for an apartment reservation?
This sum covers the cost of our marketing work, negotiating with apartment owners, viewing the apartments, developing an apartment description and photographing the apartment. You will need to pay US$ 20.00 only if you agree on one of our offers and decide to proceed with the apartment reservation. Keep in mind that if the contract is broken, the US$ 20.00 is not refundable. |
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How and when do I need to pay the rent for the apartment?
Terms and conditions of the apartment rental agreement depend on the apartment owner. Each case is different. However, in the majority of cases at the time of reserving the apartment you need to pay a down payment equal to the first two days rent and an additional US$ 20.00 for the apartment reservation. You can pay via Western Union, bank wire transfer or by credit card. The remaining balance is paid to the apartment owner when you arrive at the apartment and sign the rental agreement. If the reservation is cancelled, your down payment is non-refundable. |
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What are the minimum and maximum terms for renting an apartment?
The minimum term is 3 days and the maximum term is unlimited. |
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Will I need to sign any papers or agreements when I arrive at the apartment?
According to the laws of the Russian Federation, you must sign a rental agreement with the apartment owner or rental company. |
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Do apartment tenants receive any additional services?
Of course. You can arrange to have your clothes washed, apartment cleaned, meals delivered to your apartment and much more. |
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What criteria do you use in selecting your apartments?
Our main criterion is the quality of the apartment. We only select the most comfortable apartments ranging from standard to elite. We also check to see that all home electronics including electricity and water are in good working order. In addition, we check to see that the apartment interior meets our rigid standards. Our second criterion is the location of the apartment. The vast majority of our apartments are located in the historical city center and remaining apartments are located near convenient transportation arteries. Our surveys indicate that these are the most popular apartment locations. Finally, the third but no less important criterion of our apartment selection is the state of mind of the apartment owner and how willing they are to cooperate with our company. |
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Does the rental price of the apartment include everything or do I have to pay additional expenses for electricity, water, etc.?
For you additional convenience we had arranged that you pay only the fixed rental price of your apartment, which already includes all utility charges such as electricity, water supply and so on! The price however exclude any long distance telephone charges when applicable. |
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How do I get a Russian visa?
Our company provides visa support services to foreign citizens, who use our services. Click here to learn more about the services. |
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What kind of furniture, home electronics and so on will my apartment have?
All of our apartments are completely furnished with tasteful, modern and comfortable furnishings. Each apartment includes a list of home electronics and other convenient devices. In general, all apartments are furnished with television, music system, refrigerator, electric tea kettle and more. |
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Is there a telephone in the apartment? Will I have the opportunity to call long distance and international?
Absolutely. All of our apartments are equipped with telephone and all local calls are free of charge. In order to make a long-distance call you will have to obtain a special telephone card, which is sold at post offices, banks and newspaper kiosks throughout the city. If this is a very important issue for you, we can provide you with a requested number of telephone cards when you arrive at your apartment for an additional cost. |
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Can you provide pictures of the apartments?
Yes. We do have pictures that can be E-mailed. Once you have received a quote from us, should any of the properties interest you, please request the pictures and we will E-mail them promptly. |
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Can you help with anything else?
Yes. We can.
1) Arrange for you to be picked up or delivered to airports or railway stations.
2) Organise maid service during your stay.
3) Arrange groceries to be left in the apartment for you before you arrive.
There may be a charge for these services |
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Where are your apartments located?
Our properties are in prime St. Petersburg locations, such as Nevsky Prospekt, Petrograd District, and Vasilyevsky Island. We do occasionally handle properties outside these areas, if they are exceptional, so it is always worth asking. |
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Are the apartments serviced?
Generally, apartments are not serviced. We can, however, assist with organizing maid service for an additional charge. |
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Will there be things like air-conditioning or power showers in the home?
Appliances like these will be mentioned in the apartment description. If they are not mentioned the apartment does not have them. Though, it is rare to find air-conditioning in St. Petersburg - we just don't have the weather for this. |
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Can I use the telephone line for my computer?
Yes, but you may need to buy an adapter for the telephone socket - any good electrical shop or some department stores in St. Petersburg will sell them. |